Terms & Conditions

Welcome to The Dreamial Tours. By visiting https://thedreamialtours.com or booking any tour or travel-related service with us, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all users, visitors, and customers.

1. Acceptance of Terms

By accessing our website or using our services, you agree to these Terms & Conditions. If you do not agree, you must not use our website or make any bookings.

2. Services Offered

The Dreamial Tours provides:

• Domestic and international tour packages
• Travel planning and consultation
• Hotel, transportation, and itinerary arrangements

We act as a travel facilitator and do not directly operate airlines, hotels, or transport services.

3. Eligibility & User Responsibilities

You confirm that:

• You are at least 18 years of age
• All information provided is accurate, complete, and truthful
• You will use the website only for lawful purposes

Providing false or misleading information may result in cancellation of your booking without any refund.

4. Booking Confirmation

A booking is confirmed only after full or agreed payment is received and a written confirmation (email or invoice) is issued by The Dreamial Tours.

Prices and availability may change before confirmation. Verbal agreements are not binding unless confirmed in writing.

5. Prices, Payments & Fees

• Prices are quoted in applicable currency and may exclude taxes or government charges
• Payment deadlines must be strictly followed
• Failure to pay on time may result in automatic cancellation
• Customers are responsible for bank charges, transaction fees, and currency differences

6. Changes, Cancellations & No-Shows

• Cancellation requests must be submitted in writing via email
• Refund eligibility depends on airline, hotel, and supplier policies
• No refunds for no-shows, late arrivals, or unused services
• Changes after confirmation may result in additional charges

7. Travel Documents & Compliance

Clients are solely responsible for:

• Valid passports, visas, CNICs, and permits
• Compliance with airline, immigration, and health regulations
• Checking entry, transit, and vaccination requirements

The Dreamial Tours is not responsible for visa rejections, denied boarding, or travel restrictions.

8. Changes, Delays & Force Majeure

We reserve the right to modify itineraries due to circumstances beyond our control, including:

• Weather conditions
• Political instability
• Natural disasters
• Operational or supplier issues

Such changes do not automatically entitle customers to refunds or compensation.

9. Risk Acknowledgment & Limitation of Liability

Travel involves inherent risks. By booking with us, you acknowledge that:

• You participate in travel activities at your own risk
• We are not liable for injuries, illness, loss, theft, delays, or damages
• We are not responsible for actions or failures of third-party service providers

Our maximum liability, if any, is limited to the amount paid for our services.

10. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of The Dreamial Tours and may not be copied or used without prior written permission.

11. Website Usage Restrictions

You agree not to:

• Attempt to breach website security
• Copy, scrape, or misuse website content
• Use the website for fraudulent activities

Violation of these rules may result in permanent access restriction.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

13. Changes to Terms & Conditions

The Dreamial Tours reserves the right to update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated terms.